Booked on short notice - Called Friday and they installed Saturday morning (Superbowl weekend). They came on time, were professional and careful. Would hire again.
My wife and I ordered a wall mounted media cabinet that when viewed online looked like something my dad and I could do. It arrived and we promptly agreed we were not of the skill level to hang something that big/heavy/expensive. After a bit of research, I found Next Gen to be really well reviewed so I called in to ask some questions. I got the machine but I was in no rush so I figured I'd call back later. I didn't leave a message but still got a callback in under a half hour. Next Gen pretty much had my business at that point already. That kind of proactive outreach really matters to me. We set up a time for my project a few days later and it was worth every cent. The project required some problem solving that would have left me exasperated but Cameron was totally undeterred and found a way to get the result I wanted despite my own home's protest. The work was done right and efficiently and I found Cameron and his son to be incredibly friendly people. You can tell they care about doing the work right and making sure their customers are completely satisfied. If you have need for AV or electrical services I absolutely recommend Next Gen Media Systems.
Tell team came out on a weekend to install, and even with some struggled with my mounts they stayed late and got it done. A week later when I noticed the TV was not level, they came out to show me what I had done wrong and no charge. Definitely would recommend!
Cameron and staff were knowledgeable about the installation process. All our questions were answered with great detail. Cameron was friendly and has tons of experience. The process took a little longer than anticipated, but the quality was top notch.
Not only did he clean up the disaster from a previous unrelated tech, his work far exceeded my expectations!
Super fast and friendly. Knew a lot about phone systems and wiring.
Great friendly service,TV Mounted on the Wall, Looks Wonderful, Highly recommended!
Same day. Quick and efficient. Thank you.
They were fast & friendly